OKTK Rivera Privacy Policy — Your Data, Our Responsibilities

When you create an account and use our services at oktk rivera, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically.

Oktk rivera collects your information in the following ways:

• Information Provided Directly: Information you provide during registration, KYC uploads, support interactions, and payment processes.
• Automatically Collected: Some data is collected automatically while you use the platform, through cookies, log files, and analytics tools.
• From Third Parties: We may receive relevant information from payment providers (Mobile Pay, Nagad) or identity verification agencies.

In every case, we collect only the data that is strictly necessary to fulfill a specific purpose.

Oktk rivera uses your information only for the following legitimate purposes:

• To create and manage your account and ensure its security.
• To process payment transactions and detect fraud.
• To meet legal obligations, such as complying with KYC and AML (Anti-Money Laundering) regulations.
• To personalize your gaming experience and provide relevant offers.
• To monitor responsible gaming and provide support where needed.
• To analyze and improve platform performance.
• To send you promotional messages with your consent.

Oktk rivera never sells your personal information. Data is shared only in the limited circumstances outlined below:

• Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information necessary to complete a transaction.
• KYC Verification Provider: Authorized third-party agencies for identity verification — used solely to complete the verification process.
• Legal Authorities: In response to a court order, regulatory directive, or lawful request from a law enforcement authority.
• Technology Partners: Hosting, cloud storage — these providers operate under strict confidentiality agreements.

Outside of the above, oktk rivera does not share your data with any third party under any circumstances. All our third-party partners are required to comply with our privacy standards.

Oktk rivera uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Optional cookies can be disabled from your browser settings. However, disabling essential cookies may affect certain platform features.

Oktk rivera does not retain any data longer than necessary. Retention periods vary by data type and are detailed below:

• Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 5 years, in accordance with Bangladesh's financial regulations.
• KYC Documents: 5 years from the date of verification.
• Support Contact: 2 years after the issue is resolved.
• Analytics Data: 24 months, after which it is anonymized.

Once the retention period expires, data is securely deleted or anonymized.

Oktk rivera uses industry-standard technical and organizational measures to protect your data:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Database: Stored data is kept in encrypted databases.
• Two-Factor Authentication: Two-factor authentication can be enabled for suspicious login attempts.
• Real-Time Monitoring: 24/7 system monitoring to detect unusual activity.
• Staff Training: All staff receive regular data protection training and are bound by confidentiality agreements.
• Third-Party Audits: Security measures are regularly reviewed by independent experts.

That said, no one can guarantee 100% security on the internet. You also have a role to play — use a strong password and never share your login credentials with anyone.

Oktk rivera is strictly prohibited for anyone under 18. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

• Email: support@oktkrivera.app
• Live Chat: Live chat available on the platform — 24/7
• Response Time: 7 business days for standard requests; 48 hours for urgent requests.

We take every privacy complaint seriously and work to resolve it as quickly as possible.

This Privacy Policy may be updated at any time. You will be notified by email of any significant changes.